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One of the most popular ways in which you can show someone that you wholeheartedly care for them is by sending flowers. Flowers are always capable of bringing joy and producing a smile on the face of the recipient. Be it an occasion of sympathy such as a funeral or one of enjoyment at a birthday party, a show of apology with an "I am sorry" or one of affection with an "I love you", flowers always succeed in saying a lot.
With the emergence of the Internet in the modern world, it has become reliably easier to buy and deliver floral arrangement anywhere around the world. But hang on, there is an issue that needs to be resolved.
Consider this situation- you have opted for an online flower delivery service, filled in all the details, and made the necessary payments. However, much to your dismay, you find that the order does not get delivered on the scheduled day. You immediately conclude that the flower service is really poor one, go to their website and write out a scathing review.
Wait for a moment! Sit back and consider this fact, is the flower delivery service the only one to blame? Could it be possible that you are at fault, somehow or the other?
Every time we opt for an online flower delivery service, it is our primary objective to have the flowers of our choice delivered at our doorstep without any glitch- minor or otherwise. That, though, does not always happen and it is wrong on our part to put the blame squarely on the shoulders of the delivery people. We, as the customers, have an equivalent crucial role to play.
How, I hear you ask. To start with, how will the order reach us if we have not provided the company with the right kind of details of our service? So here is a list of the things that you should check while ordering flowers online to ensure that they are properly delivered to your desired shipment address, just in time for what is probably a very important occasion in the family.
Tip # 1: Check your delivery address right up to the moment before you hit the "purchase" button. Do not forget to dot every "I" and cross every "t"; in other words, double check your delivery address. Check all entries that you make such as business locations, spelling of your city as well as zip code. Very often, it is the smallest of errors that bring out the largest of headaches.
Tip # 2: Perform some research upfront. Ask the delivery service how your flowers are going to be delivered and if there is anyway in which you can track the delivery order. Being able to track the delivery is always reassuring because it gives you an opportunity to put things in order if something goes wrong.
Tip # 3: Point out to the florist any of the factors that may affect your order from being delivered properly. Some of the things worth mentioning are traffic detours, construction works, or other similar maintenance activities. Alternate arrangements can always be put in place in such situations to ensure the delivery man does not return staging unavailability of address.
Tip # 4: Ensure someone is at home to receive the delivery. Some delivery services simply leave the orders at the front door and are not too concerned about taking the recipient's signature. That leaves your flowers at the mercy of the local thieves, something you can ill-afford to gamble on!
Tip # 5: Find out if the online delivery service is giving a guarantee. For whatever reason, you may receive a product that is not up to your level of expectations. If such is the case, you can ask the delivery service to refund your amount and take back their product.
A failed or delayed delivery may be attributed to a number of facts. They may encounter unexpected logistic errors and fail to find your address, although the delivery person may be very well acquainted with your locality. Moreover, if your order is for occasions such as Mother's Day or Valentine's Day, then the possibility of a delayed delivery increases manifold. Online florists are typically required to handle massive orders during this period and there lies a distinct possibility that they will miss loading your order into the delivery truck.
Neverheless, we have a crucial role to play by providing the right details of the delivery address. But then, the burden continues to be shouldered by the florist who has to make the delivery on time once you have successfully played your role. If they succeed in doing that, they will be rewarded with the trust and faith of a new potential customer.